My career path wasn’t exactly linear (more chaotic squiggle than neat ladder).
Before becoming an OBM, I was a flight attendant — jetting around the world, reorganising business class galleys, and learning the true value of systems, processes, and not throttling colleagues who can’t find a teaspoon.
That’s where I fell in love with operations: turns out I could get paid to organise sh*t.
Sign. Me. Up.
At 40,000 feet with limited resources, efficiency wasn’t a nice-to-have: It was survival. (Exhibit A: the time I MacGyvered my hair tie into a mini tourniquet and low-key saved a passenger’s life.)
On the ground, I turned packing into SOPs before I even knew what SOPs were. Later, in marketing, copywriting, and journalism, I kept gravitating towards systems and workflows like a moth to a label maker.
So here I am: bridging the gap between ‘getting stuff done’ and ‘actually growing the business.’ My job? Building you a backbone so your shiny frontend (clients, growth, lifestyle) doesn’t collapse in a heap.
Honesty over fluff: I tell it straight. No jargon. No ‘synergy’. No nodding along while you spiral.
Efficiency with personality: Systems don’t have to be soulless. Humour makes the hard stuff easier (and keeps you awake).
Partnership, not servitude: I don’t take orders; I collaborate. Think teammate, not task robot.
Empowerment: I’ll leave you confident and in control, not bewildered and Googling acronyms at midnight.
Lives in
Manchester, England
COCKTAIL ORDER
Old Fashioned
now playing
THE most random stuff
Guilty pleasure
Reformer Pilates
take my money
Reformer Pilates
secret talent
Random general knowledge
pet peeves
Tardiness!!
favorite place
Seoul, London, NY
fave activity
Reformer Pilates
Basically, if you’re running a business that’s growing faster than your ability to keep up, I’m your girl.
Whether you’re a one-person circus ready to put down a few juggling balls, a self-employed baddie levelling up into a new tax bracket, or a founder wrangling a team that’s starting to mutiny — your business deserves to run without chaos.
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